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1. Where was India’s first self-service mechanism for check-in luggage launched?
Delhi Airport launched India’s first self-service mechanism for check-in luggage, known as Self-Service Bag Drop (SSBD). This initiative allows passengers to drop off their luggage, collect tags, and print boarding passes independently, enhancing efficiency and reducing check-in times significantly. The system, implemented across Terminal 1 and Terminal 3 in collaboration with airlines like Air India, IndiGo, and Air India Express, aims to streamline the check-in process by integrating advanced technology for a seamless passenger experience.